Privacy Policy

Haal ("we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

• Name

• Email address

• Billing address

• Shipping address

• Phone number

Payment Information

• Payment method details

• Transaction information

• Payment confirmations

Note: Payment information is processed securely through Shopify and our payment providers. We do not store complete payment card details on our servers.

Account Information

• Username

• Password

• Account preferences and settings

Order and Transaction Information

• Products viewed or purchased

• Cart and wishlist activity

• Order history

• Returns, refunds, and exchanges

Communications

• Messages sent to our customer support team

• Reviews and feedback submitted by you

Device and Usage Information

• IP address

• Browser type

• Device information

• Website usage data

• Pages viewed and interactions with our Services

How We Collect Information

We collect information:

• Directly from you when you place orders, create accounts, or contact us.

• Automatically through cookies, analytics tools, and similar technologies.

• From Shopify and service providers that help us operate our store.

• From marketing and advertising partners where permitted by law.

How We Use Your Information

We may use your personal information to:

Provide and Improve Our Services

• Process orders and payments

• Fulfill deliveries

• Manage returns and refunds

• Provide customer support

• Improve our website and shopping experience

Marketing and Advertising

• Send promotional emails and offers

• Display relevant advertisements

• Recommend products based on your interests and shopping activity

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Security and Fraud Prevention

• Verify transactions

• Detect and prevent fraud

• Protect our customers and Services

Legal Compliance

• Comply with legal obligations

• Respond to lawful requests from authorities

• Enforce our policies and terms

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep our website functioning properly

• Remember your preferences

• Analyze website traffic and performance

• Personalize your shopping experience

• Deliver relevant advertising

You can manage cookie preferences through your browser settings.

How We Share Personal Information

We may share your information with:

Shopify and Service Providers

We work with Shopify and trusted third-party providers who assist with:

• Payment processing

• Order fulfillment

• Shipping and logistics

• Website hosting

• Customer support

• Analytics and marketing services

Marketing Partners

We may share information with advertising and marketing partners to provide personalized advertising where permitted by law.

Legal Requirements

We may disclose information when required by law or to protect our rights, customers, or business.

Business Transfers

If Haal is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

Shopify's Role

Our store is hosted by Shopify. Shopify may collect and process certain information necessary to provide and improve the Services.

To learn more about Shopify's privacy practices, please visit Shopify's Privacy Policy:

https://privacy.shopify.com

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove the information.

Data Security

We implement reasonable security measures designed to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Provide our Services

• Fulfill legal obligations

• Resolve disputes

• Enforce our agreements

Your Privacy Rights

Depending on your location, you may have rights including:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your personal information

• Data portability

• Objection to certain processing activities

• Withdrawal of consent where applicable

• Opting out of targeted advertising

To exercise any applicable privacy rights, please contact us using the details below.

International Data Transfers

Your information may be processed and stored in countries other than your country of residence.

Where required by law, appropriate safeguards will be used to protect your personal information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Haal
Email: support@haal.shop